Privacy Policy
Mesa PT – Mesa, Arizona
Effective Date: April 4, 2025
Mesa PT ("we," "our," or "us") is committed to protecting your privacy and the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services, visit our website, or interact with our business.
1. Information We Collect
We collect various types of personal and usage data through the following channels:
a. Information You Provide to Us Directly
This may include, but is not limited to:
Full name
Phone number
Email address
Mailing/billing address
Payment details (processed securely via third-party services)
Health history, fitness goals, and physical activity readiness information
Emergency contact information
Employment goal data (for firefighter candidate program participants)
b. Information Collected Automatically
When you visit our website or interact with our online systems:
IP address
Device type, operating system, and browser
Website usage data (pages visited, time spent, clicks)
Referral source (if you landed on our site via a link or ad)
Cookie and session data (see Section 7)
2. Legal Bases for Processing (for residents of California, EU, etc.)
We process your personal data based on one or more of the following legal grounds:
Consent – when you voluntarily provide information or opt into communications.
Contractual Obligation – to provide services you’ve requested (e.g., personal training, billing).
Legal Compliance – for tax, insurance, or health/safety regulations.
Legitimate Interest – such as improving services, ensuring safety, or sending relevant promotions.
3. How We Use Your Information
We use your personal information for the following purposes:
To schedule and manage personal training sessions, group classes, and assessments
To create and manage your client profile
To provide customized fitness or wellness services
To communicate appointment reminders, schedule changes, or gym updates
To send marketing emails, offers, and promotions (you can opt out at any time)
To process transactions securely
To respond to questions or customer service requests
To analyze website usage and improve our services
4. How We Share Your Information
We do not sell or rent your information. We only share it when necessary with:
a. Service Providers and Vendors
We may share limited data with platforms that help us operate our business, such as:
Scheduling tools (e.g., Calendly, Acuity)
Email and SMS platforms (e.g., Mailchimp, ActiveCampaign)
Payment processors (e.g., Stripe, Square)
Fitness management systems
Website analytics tools (e.g., Google Analytics)
These third parties are contractually obligated to safeguard your data.
b. Legal and Safety Obligations
We may disclose your data:
When required by law, subpoena, or legal proceeding
To protect the rights, property, or safety of Mesa PT, our clients, or the public
5. Data Retention
We retain your information only as long as necessary to fulfill the purposes listed in this policy, including:
Active client records: kept while you’re a member or receiving services
Inactive records: retained for up to 7 years for legal or financial reporting
Health information: retained securely and accessed only by authorized staff
If you request deletion of your data, we will securely remove it unless legal or business reasons require otherwise.
6. Your Rights and Choices
Depending on your location, you may have rights under data privacy laws such as the California Consumer Privacy Act (CCPA) or General Data Protection Regulation (GDPR):
Right to Access – Request a copy of the personal data we hold about you
Right to Correct – Request correction of inaccurate or outdated information
Right to Delete – Request deletion of your personal data (with some exceptions)
Right to Opt-Out – Withdraw consent for marketing emails or SMS
Right to Data Portability – Request your data in a transferable format
Right to Non-Discrimination – You will not be penalized for exercising your rights
To exercise any of these rights, contact us at info@mesapt.com.
7. Cookies and Tracking Technologies
Mesa PT’s website uses cookies and similar tools to improve your experience, track performance, and personalize content.
Cookies help us:
Remember user preferences
Monitor website traffic and performance
Measure marketing effectiveness
You can modify cookie settings in your browser. Blocking cookies may impact functionality.
8. Email & SMS Communications
We may contact you via email or text regarding:
Appointments or schedule changes
Health and fitness tips
Promotions or gym updates
Surveys or feedback requests
You can unsubscribe or opt out at any time by:
Clicking the “unsubscribe” link in an email
Replying “STOP” to a text
Emailing us directly at info@mesapt.com
We comply with the CAN-SPAM Act and TCPA for all communications.
9. Third-Party Links
Our website may contain links to third-party sites or tools (e.g., payment platforms, social media, educational articles). Mesa PT is not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies.
10. Children’s Privacy
Mesa PT does not knowingly collect data from children under the age of 13 without verified parental or guardian consent. If we become aware of unauthorized data collection from a child, we will delete it immediately.
11. Security Measures
We use appropriate technical and administrative safeguards to protect your information, including:
SSL encryption
Secure payment processing
Password-protected internal systems
Limited access to health and billing records
While no system is 100% secure, we follow best practices to protect your data from unauthorized access, misuse, or loss.
12. Changes to This Privacy Policy
Mesa PT may update this Privacy Policy occasionally. Any changes will be posted to this page with a revised “Effective Date.” Continued use of our services after changes indicates acceptance.
13. Contact Us
If you have questions, requests, or concerns regarding your personal information or this Privacy Policy, please contact:
Mesa PT
📍 7303 E Main St, Mesa, AZ 85207
📞 (480) 254-9561
📧 info@mesapt.com